Gaming is meant to be fun — and at 87game, we want to keep it that way for every player across the Philippines. We believe that entertainment and responsibility go hand in hand. This page outlines the tools, guidelines, and support resources available to help you stay in control of your gaming activity at all times. If you ever feel that gaming is no longer enjoyable, please use the resources below or reach out to our support team right away.
87game provides practical tools that put you in the driver's seat. Use them freely — no questions asked.
You can set a daily, weekly, or monthly deposit cap directly from your account settings at any time. Once a limit is in place, it takes effect immediately and cannot be raised until the cooling-off period has passed. This gives you a hard boundary on how much you spend, so your gaming stays within a budget you are comfortable with. Lowering your limit is always instant, while raising it requires a short waiting period to prevent impulsive decisions. We strongly encourage every player in the Philippines to set a deposit limit when they first register their account.
It is easy to lose track of time when you are enjoying a game, which is why 87game lets you set session duration reminders that alert you after a chosen period of play. When the reminder triggers, you will receive a clear on-screen notification letting you know how long you have been active. You can choose to continue your session or log out — the choice is always yours. Regular breaks help you stay refreshed, make clearer decisions, and enjoy gaming as a leisure activity rather than a compulsion. We recommend setting a reminder of no more than one hour per session as a healthy starting point.
If you feel you need a short break from gaming, you can activate a cool-off period of 24 hours, 7 days, or 30 days from your account settings. During a cool-off, your account will be temporarily suspended and you will not be able to log in, place bets, or make deposits. This is a powerful tool for players who notice early warning signs and want to pause before things escalate. The cool-off period cannot be cancelled once it has been activated, so it provides a genuine commitment device. After the period ends, your account will automatically reopen and you can resume playing at your own pace.
For players who need a longer break, self-exclusion allows you to close your account for a minimum of six months or permanently. Once self-exclusion is activated, your account is fully locked and you will not receive any promotional communications from us during that period. We take self-exclusion requests seriously and process them promptly — typically within 24 hours of your request being received. If you choose permanent self-exclusion, your account will not be reopened under any circumstances. To request self-exclusion, contact our support team at [email protected] with your account details and your preferred exclusion duration.
Your full gaming and transaction history is available in your account dashboard at any time, giving you a transparent view of your deposits, withdrawals, bets placed, and session durations. Reviewing your activity regularly is one of the most effective ways to stay aware of your gaming habits and spot any patterns that concern you. We display this information clearly and without judgment, because we believe informed players make better decisions. If you notice that your spending or time on the platform has increased significantly, that is a good moment to use one of the limit tools described above. Knowledge of your own behaviour is the first step toward staying in control.
87game is strictly for players aged 21 and above in the Philippines, in line with applicable gaming regulations. We verify age during the registration process and may request additional documentation at any time to confirm that a player meets the minimum age requirement. If you share a device with younger family members, we strongly recommend using device-level parental controls and keeping your account credentials private. Any account found to belong to a minor will be closed immediately and all funds will be handled in accordance with our Terms and Conditions. Protecting young people from gambling harm is a responsibility we take very seriously as a platform operating in the Philippines.
Recognising problem gambling early makes it much easier to address. Here are the signs that suggest it may be time to step back and seek support.
If any of the warning signs above sound familiar, the most important thing is to act sooner rather than later. Start by using the self-exclusion or cool-off tools in your account settings to create some distance from the platform. Talk to someone you trust — a friend, family member, or professional counsellor — about what you are experiencing. You can also contact our support team at [email protected] and we will help you activate the appropriate account restrictions without judgment. Remember that seeking help is a sign of strength, not weakness, and that problem gambling is a recognised condition that responds well to early intervention. The resources listed below can also provide confidential, professional support for players in the Philippines who need it.
You are never alone. These organisations provide free, confidential support for anyone affected by problem gambling in the Philippines.
The National Center for Mental Health (NCMH) operates a 24/7 crisis hotline available to all Filipinos who are experiencing mental health difficulties, including those related to problem gambling. You can reach the NCMH hotline by calling 1553 from any landline or mobile phone in the Philippines, free of charge. Trained counsellors are available around the clock to listen, provide guidance, and refer you to appropriate professional services if needed. The hotline is completely confidential and you do not need to give your name or any personal details to receive support. If you or someone you know is in crisis, please do not hesitate to call.
Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other in order to solve their common problem and help others recover from a gambling disorder. GA meetings are held regularly across the Philippines, including in Metro Manila, Cebu, and other major cities, and are open to anyone who has a desire to stop gambling. Attendance is free and completely voluntary — there are no fees, dues, or membership requirements. The GA programme is based on a twelve-step approach that has helped millions of people worldwide achieve lasting recovery from problem gambling. To find a meeting near you, contact the GA Philippines chapter directly or ask our support team for a referral.
Our dedicated support team is available 24 hours a day, seven days a week, to assist players who have concerns about their gaming behaviour or who need help activating account restrictions. You can reach us by email at [email protected] and we will respond promptly with practical assistance and, where appropriate, referrals to professional support services. We treat all responsible gaming enquiries with the highest level of confidentiality and without any judgment whatsoever. Our team is trained to handle sensitive conversations with care and to help you find the right solution for your situation. Whether you need to set a limit, take a break, or close your account entirely, we are here to help you do that quickly and easily.
Gaming at 87game is designed to be a fun, safe experience for adults across the Philippines. If you have questions about our responsible gaming tools or need support, we are always here.