87game Privacy Policy

When you register on 87game, we collect the personal details you provide during sign-up, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to create and verify your account, confirm that you meet the minimum age requirement, and comply with applicable Philippine regulations on online gaming. We may also ask for a government-issued ID or other supporting documents as part of our Know Your Customer (KYC) process, particularly before processing withdrawals or when unusual account activity is detected. All identity documents submitted to us are stored securely and accessed only by authorised personnel for verification purposes. You are responsible for ensuring that the information you provide is accurate and up to date at all times.

To process deposits and withdrawals in Philippine pesos, we collect payment-related information such as your preferred payment method, transaction reference numbers, and account details associated with your chosen payment channel. We do not store full card numbers or sensitive banking credentials on our servers; payment processing is handled through secure, encrypted third-party payment gateways that comply with industry security standards. Transaction records, including deposit amounts, withdrawal requests, and bonus credits, are retained as part of your account history for regulatory compliance and dispute resolution purposes. If a transaction is flagged for review, our finance team may contact you to verify the details before the transaction is completed. All financial data is treated with the highest level of confidentiality and is never shared with unauthorised parties.

When you access the 87game platform through a mobile device or web browser, we automatically collect certain technical data to help us deliver a smooth and secure experience. This includes your IP address, device type, operating system, browser version, session duration, pages visited, and in-app actions such as game launches and bet placements. This data helps us detect suspicious activity, prevent fraud, optimise platform performance, and personalise your experience based on your preferences and gaming history. We may also use cookies and similar tracking technologies to remember your login session and improve navigation across the platform. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some platform features.

If you contact our support team via email, live chat, or any other communication channel, we retain records of those interactions to help us resolve your queries efficiently and improve our service quality over time. This includes the content of your messages, the date and time of contact, and any attachments or screenshots you share with us. We may also send you transactional communications such as account verification emails, deposit confirmations, withdrawal notifications, and security alerts — these are essential to the operation of your account and cannot be opted out of. With your consent, we may also send promotional communications about new games, bonuses, and platform updates; you can withdraw this consent at any time by updating your notification preferences in your account settings. All communication records are stored securely and are accessible only to authorised support and compliance staff.

As a player on the 87game platform, you have the right to request access to the personal data we hold about you, to ask us to correct any inaccurate information, and in certain circumstances to request that we delete your data. To exercise any of these rights, please contact our support team at [email protected] with your account details and a clear description of your request. We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable Philippine data protection regulations. Please note that some data may need to be retained even after an account closure to satisfy our legal and regulatory obligations, such as anti-money laundering record-keeping requirements. We will always inform you of any limitations on your request and explain the reasons clearly.

87game implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, secure server infrastructure, access controls, and regular security reviews. We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable laws and our internal data retention policies. When data is no longer needed and there is no legal basis for retaining it, we securely delete or anonymise it in accordance with our data lifecycle procedures. If you suspect that your account or personal data has been compromised, please contact our support team immediately so that we can take prompt protective action on your behalf.

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will notify registered players via the email address associated with their account or through a prominent notice on the platform. The date of the most recent update will always be displayed at the bottom of this page so you can easily check whether the policy has changed since you last reviewed it. Continued use of the 87game platform after any update constitutes your acceptance of the revised Privacy Policy. If you have concerns about any changes, please contact our support team before continuing to use the platform.